Why choosing the right B2B wholesale platform matters
Fashion brands and retailers must carefully choose their wholesale fashion platform because it affects how they sell, how buyers interact with them, and how smoothly operations run.
While B2C ecommerce offers fast and simple online purchasing, many B2B wholesale processes are still slow and manual. With the right B2B ecommerce platform like JOOR or Le New Black, buyers and sellers can communicate easily, manage orders in real time, and keep all information in one place without long email threads or manual follow-ups.
Going digital also improves coordination across teams because all wholesale orders are handled in a single platform. Platforms that support both in-person and online selling allow faster order approvals and better buying experiences. Choosing the right wholesale platform can help brands reach more buyers, work more efficiently, and increase revenue.
Side-by-Side Comparison: JOOR vs Le New Black
- French-based fashion wholesale platform with order management and various showroom capabilities, including multi-brand and white label options
- Global fashion wholesale platform with collaboration tools, order management, virtual showrooms, digital linesheets, and an integrated comprehensive financial solution designed to improve cash flow
- Different showroom formats cater to unique use cases including distributors with multiple brands or brands that need a white label solution
- Cost effective solution
- Manage your entire wholesale business in one place
- Platform offered in 10 languages
- 12 global offices across US, Europe and APAC
- 24/7 Customer Support via chat and email
- Average response time of 20 seconds
- Customer Support offered in:
- English
- French
- German
- Italian
- Spanish
- Chinese
- Japanese
- Onsite assistance at key tradeshows and market appointments
Pricing
- Brands:
Annual platform fee based on the number of users
3 pricing tiers - Trainings are included for additional fee
- Brands:
Annual platform fee based on the number of users - Retail Partners:
Annual platform fee based on the number of users - Lite Retailers
Free access to place orders from brands on JOOR - No extra charge for trainings
Best for
- Great for fashion brands who are looking for a beginner, cost effective wholesale solution
- Great for fashion brands that have multiple brands or need a white label wholesale solution
- Great for fashion brands that don’t need significant customer support or integration help
- Brands and retailers that already have many connections within JOOR’s network, allowing for faster and easier onboarding
- SMB clients planning to expand into new markets using a B2B wholesale management platform for fashion
- Enterprise clients with multiple departments and many users who need advanced user permissions and controls
- Brands that want to use an all-in-one payment solution instead of managing separate tools
Brand & retailer network
- Fashion and Apparel
- Footwear
- Accessories
- Fashion and Apparel
- Sports and Outdoor
- Footwear
- Home
- Bridal
- Accessories
- Jewelry
- Swimwear
Regions
- US/Canada
- Europe
- Middle East
- South America
- APAC
- US/Canada
- Europe
- Middle East
- South America
- APAC
Integrations
- ERP Partners
- 247 office
- AIMS 360
- ApparelMagic
- Brightpearl
- Cegid
- E-conomic
- Fastmag
- Full Circle
- Gencom
- Odoo
- Pyramid
- SAP
- Shopify
- Unleashed
- Xero
- Zedonk
- A2000
- AIMS 360
- Apparel21
- ApparelMagic Cloud
- ApparelMagic Desktop
- Blast Ramp
- Bright Pearl
- Cegid
- Centric
- Cin7
- DModa
- eSolver
- Fashion Flow
- Fastmag
- Full Circle
- Genesis
- Indigo8
- It’s Perfect
- Just Fashion
- Left Foot Software
- Momentis
- N41
- NetSuite
- Niche
- QuickBooks
- RLM
- Seams
- Stitch Labs
- Shopify
- TAPS
- Trade Gecko
- Uphance
- Vantage Point
- Visual Next
- VSR
- WinFashion
- Zedonk
- PLMs
- N/A
- Accounting
- N/A
- POS Systems
- N/A
Features
- Virtual Showroom
- White Label Showroom
- Multi-brand Showroom
- Digital Linesheets
- Virtual Tradeshows
- Shoppable Presentations
- Inventory Management
- Order Management
- Global Checkout Solution
- Global Financing Solution
- Brand App
- Assortment Planning
- 24/7 Customer Support
Pros & Cons
- Visual-focused showrooms for different use cases
- Offers cost-effective solution with limited functionality
- 24/7 global customer support by chat and email in numerous languages
- JOOR Pay and JOOR Capital offer advanced financial support as well as cross-border transactions in 150 countries and 135 currencies
- JOOR’s platform behaves similarly to an ecommerce shopping experience, making it easy and intuitive to use
- Largest network of brands and retailers on the market (14,000+ brands, 600,000+ buyers)
- Only have customer support in English and French
- No platform for retailers or exclusive retail partners
- Small network of brands
- Does not have multiple showroom types
Support
- Email
- sales@lenewblack.com
- support@joor.com
- Data Integrations Team
- N/A
- Dedicated Customer Support Manager
- N/A
- Phone
- +33 (0)1 84 16 10 70
- +1 (212) 673-3970
- Hours
- Mon-Fri 10AM-6PM CEST
- 24 hours a day, 7 days a week
- Offices
- New York
- Paris
- New YorkLos AngelesPhiladelphiaLondonParisMilanMadridBerlinShanghaiSeoulTokyoMelbourne
- In-App Chat
Access to the platform / Devices
- Web Browser
- iOS Brand iPad App
- iOS Retail iPad App
What clients say
- “We were accompanied by an attentive ear and reassuring presence to undertake the new experience of setting up our digital showroom. With Le New Black, we maintained sales at 80% of their usual rate, even when the whole world closed its border.” -Eden Park
- “It makes our sales process quicker, and gives the best visibility to our products, even to clients who don't travel during fashion week.” -AMIParis
- “All my vendors think it's terrific. The best part is that I can focus on my business when I get back from market, instead of writing orders.” -Harrods
- “Adopting JOOR is so easy because it offers simplicity, speed, and efficiency, which are the key elements for any buyer.” -Printemps
- “JOOR is changing our lives! With short deadlines imposed to the sales team, JOOR allows us to instantly capture and finalize orders to start the production in time.” -Loewe
- “With JOOR, all we need is an iPad to book orders and their follow-up tools to achieve faster order confirmations. This has led to a huge transformation for our business and great success.” -R+A
- “With JOOR, all we need is an iPad to book orders and their follow-up tools to achieve faster order confirmations. This has led to a huge transformation for our business and great success.” -R+A
Awards
- N/A
- 🏆 AI Global Media Awards 2023 - Most Innovative Wholesale Management Platform
- 🏆 Pay360 Awards Finalist 2023 - Best B2B Payments Program
- 🏆 Draper’s Awards 2022 - Tech Innovator of the Year
- 🏆 Retail Touchpoints Awards 2022 - Best Marketplace Strategy & Technology
- 🏆 Glossy Fashion Awards 2021 - Best Digital Event Series
Languages Supported
- English, French
- English, French, German, Italian, Spanish, Chinese, and Japanese
Company address
- 17, rue Dupetit-Thouars75003 Paris, France
- 1239 Broadway, New York, NY 10001
5 Unique Things You Can Do With JOOR
1) Control complex teams with advanced user permissions
JOOR has advanced user permissions such as account hierarchy, geo-restrictions, and filter configurations. It also has sophisticated ordering capabilities such as multi-door ordering and unlimited line items per order. This is better for discerning clients and enterprise brands with many departments.
2) Plan assortments at scale across multiple stores
JOOR provides retailers with advanced assortment planning tools that assist in managing size allocation by store locations and product attributes. It also gives retailers controls to find, connect with, and shop brands on JOOR from a single account.
3) Create shoppable presentations buyers can order from instantly
JOOR provides a presentation tool that allows brands to curate shoppable lookbooks using sophisticated multimedia tools. The tool offers flexible options to customize lookbooks for specific retailers. It also enables collaboration between brands and buyers on product selections with chat and commenting functionality.
4) Get paid faster with JOOR’s built-in payments & financing
JOOR offers global credit cards, ACH & local bank transfers, PayPal + other local payment types through JOOR Pay as well as financing through JOOR Capital
- JOOR provides cross-border transactions in 150 countries and 135 currencies
- By streamlining the invoicing and payments process, JOOR Pay helps to ensure timely receipt of payment and improve cash flow
5) Join global virtual trade shows with JOOR Passport
JOOR collaborates with tradeshows across the globe to host virtual components of their shows that retailers can shop from 24/7 from anywhere in the world. By integrating virtual showrooms, brands and retailers can organically discover, collaborate and transact from anywhere in the world.
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Conclusion
Le New Black could appeal to brands looking for a cost-effective solution with limited customer support, but JOOR has a far more expansive network of brands and retailers, global customer support, and comprehensive financial services that make it a more complete solution and better client experience.
JOOR outshines Le New Black with the following features:
- Larger network of brands and retailers
- Multi-language support
- Global customer support
- Global financial services